Warranty

Mitkof Online Flooring proudly extends the manufacturers' warranty on all our products. Each product carries its own manufacturer's warranty, ensuring that you receive the highest quality and protection against any manufacturing defects. Please refer to the specific warranty details provided by the manufacturer for each product.

Installation Warranty

 Additionally, our commitment to excellence extends beyond the surface, Installations done in House are backed by the Upper Tier LLC Lifetime Residential Installation Warranty.

Upper Tier LLC Lifetime Residential Installation Warranty: Experience the assurance of a lifetime warranty, ensuring professional installation that surpasses industry standards. If, at any point during the life of the floorcovering, the original purchaser requires service to rectify improper installation, Upper Tier LLC will provide the necessary service at no additional charge. This warranty covers issues not stemming from improper cleaning, abuse, or structural movement or settling, or manufacturer defects.

  • No Additional Charge: Enjoy the benefit of no additional charges for service during the life of your floor covering.
  • Complimentary Product: If additional product is needed for the repair and was originally purchased from Mitkof Online Flooring we will provide it.
  • Owner-Occupied Residential Installations: This warranty is exclusive to owner-occupied residential installations and does not include outdoor installations. 
  • Non-Transferable: Please note that installation warranties are non-transferable.

However for any properties purchased for resale within 3 months of acquiring the floor covering, the new homeowner will receive all the benefits of the original installation warranty.

Five-Year Commercial Installation Warranty: Our commitment to excellence extends to commercial spaces with a Five-Year Commercial Installation Warranty. This warranty covers professional installation up to top industry standards during the first five years of the floor covering.

  • No Additional Charge: If the original purchaser requires service during the initial five years due to improper installation, Upper Tier will provide the service at no additional charge.
  • Complimentary Product: Similar to our residential warranty, if additional product is required for the repair and was originally purchased from Mitkof Online Flooring, we will provide it.